Thursday, November 4, 2010

1 HP Pavilion Elite E9180F Desktop PC

Review HP Pavilion Elite E9180F Desktop PC


Buy Cheap HP Pavilion Elite E9180F Desktop PC From Here Now!

Get serious about computing with the HP Pavilion Elite e9000, a stylish, high-performance PC for your most demanding digital tasks. Premium performance levels enable an enhanced experience whether you¿re working, e-mailing, editing photos or videos, gaming or connecting with friends online. The HP Pavilion Elite e9000¿s flexibility and expandability let you add devices and features to support your growing needs. The elegant, chrome-accented design is sure to attract attention in any home or office décor. What's in the box: Pavilion e9180f desktop PC, HP USB keyboard, HP USB optical mouse, power cord, Cyberlink DVD Suite Deluxe software, muvee Reveal Premium, HP MediaSmart Software Suite, Microsoft Works 9, Adobe Reader 8, HP Easy Backup and Norton Internet Security 2009 with 60 days of complimentary live updates.
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Technical Details

- Intel Core i7-920 Processor
- 9GB PC3-8500 DDR3 SDRAM memory (3x2048MB and 3x1024MB for ultimate performance) (expandable to 24GB)
- 1 Terabyte 7200RPM Serial ATA hard drive stores up to 220,000 songs or 176,000 photos.
- Genuine Windows Vista Home Premium 64-bit edition
- NVIDIA GeForce GTS 250 graphics card with 1 GB GDDR3 dedicated graphics memory
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Customer Buzz
 "Beware HP Desktops and "Customer Service"" 2010-04-24
By S. C. Watts (Illinois)
Be very careful about buying an HP desktop. I'm currently attempting, through both the Better Business Bureau and my state attorney general's office, to obtain a refund for a defective top of the line HP desktop purchased new in November 2009. Since then, have spent a hundred hours or more trying to work through black screen freezes, sleep issue freezes, sleep runaway graphic card fan issues, and finally, a complete failure of the computer to recognize the RAID configuration, & resulting inability to access hard drives. With the latest failure, I spent five hours on a vacation day with their often unintelligible tech support, who finally wanted me to attempt to overwrite my hard drives - which were perfectly good - thus destroying all my data. 1) this wouldn't work, as the system couldn't access them, 2) I wasn't going to destroy my data. I was then referred to a supervisor, who tried to walk me through the same steps. I again refused to attempt an overwrite of my hard drives. Was then referred to a case manager, who, although I did not ask to escalate, kept repeating "I am the case manager, you cannot escalate beyond me." She wanted me to send in the computer, and I wanted a refund. We hung up. Over the next week, I removed my hard drives and copied the data over, then wiped the drives. I called HP back, spent an hour waiting for referred 2nd level, who said I should have called the case manager, that he couldn't help. Told him I didn't have contact info; he said I should have been given it, but he'd contact her and I'd hear back in a few days. That was March 11. Today is April 23. Still waiting.



Filed a complaint with the Better Business Bureau. HP finally contacted me nearly three weeks after they received the complaint from the Better Business Bureau. They called while I was at work, then sent a follow-up e-mail. I arrived home 1/2 hour after their call and immediately returned their call. Was told I couldn't speak to the case manager who called me because he was getting off work in five minutes, so they'd assign a 2nd shift case manager who would call me back. I hung up, then responded to the e-mail advising that I'd returned the phone call and was waiting for a return call. That was April 15. Today is April 23. Still waiting.



Two days ago, HP followed up with the BBB, advising - get this - that they'd called me and sent me an e-mail and I hadn't responded, but that I should call them if I "still have an issue." So, I responded through the BBB, reminding them that I had in fact returned their phone call, was advised I'd be called back, and I responded to their e-mail. And, you guessed it, I'm still waiting.



In the meantime, I've also filed a complaint with my state's attorney general's office. If neither the BBB or attorney general's office can get HP to respond, then my next step is small claims court.



The moral of the story: If you purchase an HP computer, hope nothing goes wrong.

Customer Buzz
 "works with windows 7, with some work" 2010-04-07
By misscali (DE, US)
I got my win 7 upgrade in the mail, kept getting BSOD so I reinstalled windows. Got BSOD every 2-3 days after reinstalling win 7. Finally updated all my drivers, bios and everything, didn't get one for awhile. Then I got one about every month. I had had it, emailed hp, then found it immediately there is a known issue with the motherboard, so they're going to fix it, hopefully it'll fix all the problems. I guess I should of emailed hp earlier, I just figured it was a driver issue, not the computer.



Other than that I love this computer, works great. Very fast, quiet, good deal for what you get

Customer Buzz
 "Pleased with the hardware" 2010-03-07
By D. Miller (Kansas)
This desktop has been great from the moment I got it. I bought it in August of 2009 at a local electronics store. It seemed to run a little hot at first but began to run cooler after a couple days. I do a fair share of gaming and it keeps up with everything I throw at it. I made the mistake of installing the discounted Norton package that came with it (FYI - you have to unistall the demo before installing the full version or it won't work). Norton misses so many bugs its a joke. It was loaded with Vista which in some ways is slower than my previous desktop with Windows XP that was eight years old.



But back to the system itself. I'm not a electronics geek so I don't have a lot in the way of peripherals. But if I did, I still think I would have more ports than I would know what to do with. It runs quiet. I would suggest not closing this system in a cabinet so that it does have room to breath and doesn't get too hot. It does what I need - Internet, Videos, Games, DVDs.

Customer Buzz
 "Pavilion - pros and cons" 2010-01-31
By EHP (Maryland, USA)
Had a couple problems out of the box, which I attributed to Vista. After making adjustments to the OS, the computer started working a whole lot better. However, it would lock up or give a BSOD from time to time. At first I didn't pay too much attention to it, but then it started to do it while I was working. Very annoying. Now I have realized it usually locks up within 15 minutes of turning it on. After the lockup, I turn it off and back on and it seems to work fine from thereon out. At least until I turn it off or sleep for an extended period. The error codes are along the lines of secondary processor timing out, hardware stopped working. I will call HP to get an RMA and hope that will solve the problem.

Customer Buzz
 "Absolute Junk ** Beware**. Motherboard is a Lemon" 2009-11-15
By Raman (Memphis, TN United States)
I have a E9180F with Vista having multiple bluescreen / Freezing issues. I believe HP knows that this model has issues, but does not admit or do anything about it. I already spent more than 20 hours jumping through all their hoops to fix the problem. Some of theTech support guys are rude and all they did was defragment the disk/ clean up malware, uninstall Firewall, do a virus scan. They had me upgraded the Bios. They even had me reinstall the whole operating system. I felt the machine actually became slower after the bios upgrade. Pretty much every tech person in HP knows this model has a problem. But they will not admit it. Some one posted a video on Youtube about this problem. Check for the title "HP Knowingly Selling Extremely Defective Pavilion Elite PCs (9150, 9180 models)" on youtube. If you ever see a postive review, it is probably posted by someone with self interest or prematurely posted with out testing their machine to the full extent. There is even a class action investigation going on. Search for "Giskan solotaroff anderson & stewart HP Elite class action" from google. According to the Tech forms I checked, all machines with 9180 / 9280 / 9150 / 9250 series seem to use the same mother board and seem to have the problem.



You are better of going with some other manufacturer who cares about the customer.


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1 comment:

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